Cleobetra Casino Terms and Conditions

Acceptance of These Terms

Creating a Cleobetra account and clicking to complete registration constitutes acceptance of these terms in full. The agreement takes effect from the moment your account is opened and continues for as long as the account remains active. Continuing to use the account after these terms are updated counts as acceptance of the revised version, so the current version published on this page always governs your relationship with Cleobetra, regardless of the version in force when you first registered.

Eligibility and Account Requirements

Registration is limited to individuals aged 18 or older. Cleobetra permits one account per person, one person per household, and one person per shared device or IP address; opening or operating a second account results in closure of both accounts and forfeiture of any balance held in them. Applicants must provide accurate personal details at registration, including full legal name, date of birth and residential address, and must keep this information current. Providing false information is grounds for immediate account closure. Cleobetra is licensed offshore and does not hold an Australian gambling licence; players located in Australia access the platform on the basis of that offshore authorisation, and it remains each player’s own responsibility to confirm that using an offshore gambling site is lawful in their circumstances before registering or depositing.

Verification (KYC)

Cleobetra requires identity verification before a first withdrawal is processed on any account. Acceptable documents are an Australian driver’s licence or passport for identity, a Medicare card as a secondary identifier where requested, and a recent utility bill or bank statement as proof of address. Verification can also be triggered earlier by the system, at any point, if account activity appears unusual. Submitted documents are reviewed within the standard withdrawal processing window for the payment method selected; incomplete or unreadable submissions extend that window until a valid document is received.

Deposits and Withdrawals

Deposits are made through Visa, Mastercard, MiFinity, Jeton, eZeeWallet, Neosurf, bank transfer, or cryptocurrency including Bitcoin, Ethereum, Litecoin, Dogecoin, USDT (TRC20) and XRP. Skrill and Neteller deposits are accepted for account funding but do not qualify for any welcome bonus tier. The standard minimum deposit is $30 for cards and most e-wallets, and approximately $20 for selected crypto options, with a daily deposit cap of $8,100.

Daily withdrawal limits start at $800 for Level 1 VIP members and increase with tier progression, with a monthly cap of $10,500 at Level 1. Withdrawal requests are queued until KYC verification is complete on the account.

Bonus Terms

The casino welcome package spans three deposits and totals up to $1,500 in matched funds plus 350 free spins on Cash of Egypt, activated with a $30 minimum deposit per stage and no promo code required (code CLEOBONUS may also be entered manually where prompted). A 35x wagering requirement applies to the combined deposit and bonus amount on each stage, and free spin winnings carry a separate 40x wagering requirement, both completed within 10 days of activation. The maximum bet while a bonus is active is $5 per spin or round; exceeding it can result in forfeiture of the bonus and any related winnings. Jackpot pokies are excluded from bonus play, and Skrill or Neteller deposits do not trigger any bonus stage. Players must be 18 or over to activate or hold any bonus.

Prohibited Conduct

The following are prohibited on any Cleobetra account: operating or benefiting from multiple accounts, colluding with other players to manipulate game or bonus outcomes, using bots, scripts or other automated methods to place bets, and exploiting software or payment processing errors for financial gain rather than reporting them. Bonus abuse, including deposit and withdrawal patterns designed to lock in guaranteed profit from bonus funds without genuine play, is treated as a breach of these terms and can result in forfeiture of winnings and account closure.

Technical Errors and Void Results

Where a technical malfunction, connectivity fault or software error affects a game round, Cleobetra reserves the right to void that round and refund the stake, regardless of the displayed outcome. Winnings resulting from a confirmed error in game software or paytable configuration are not owed and may be reversed from an account balance even after a withdrawal request has been submitted, pending investigation.

Limitation of Liability

Cleobetra is not liable for losses arising from circumstances outside its direct control, including internet connectivity failures, third-party payment processor delays, or scheduled maintenance. Liability for any confirmed error attributable to Cleobetra is limited to the value of the affected transaction or game round.

Applicable Law and Regulator

These terms and the relationship between Cleobetra and its players are governed by the licensing framework of the Gaming Board of Anjouan, Comoros, under Gaming Licence ALSI-152406028-FI2, issued to the operating entity NovaForge Ltd. Disputes are handled first through Cleobetra’s own support channels and, where unresolved, may be escalated to the licensing authority. This is an offshore licensing arrangement and does not constitute regulation under Australian gambling law.

Changes to These Terms

Cleobetra may update these terms at any time to reflect changes in games, payment methods, bonus structures or licensing requirements. The updated version is published on this page with a revised date at the top, and continued use of the account after that date constitutes acceptance. Material changes affecting active bonus terms are applied only to bonuses activated after the change takes effect, not retroactively to wagering already in progress.