Cleobetra Legal Notice

Operator details, licence reference and complaints procedure for cleobetraaussie.com, current as of 2026-08-24.

Cleobetra Legal Information

Operator

Cleobetra is operated by NovaForge Ltd, registered at Hamchako, Mutsamudu, Anjouan, Union of Comoros. Correspondence intended for the operator should be directed to [email protected], as no separate postal correspondence address is published for player use.

Licence and Regulator

NovaForge Ltd holds Gaming Licence ALSI-152406028-FI2, issued by the Gaming Board of Anjouan, Comoros. This authorisation covers the operation of the pokies, live casino, table games and sportsbook offered on cleobetraaussie.com and requires certified random number generators on non-live titles, SSL 256-bit encryption on data in transit, segregation of player funds from operational funds, and ongoing anti-money laundering compliance.

Australian Licensing Status

Cleobetra does not hold, and does not claim to hold, an Australian gambling licence, and it is not authorised or regulated by the Australian Communications and Media Authority. Australian residents who access the site do so under the Anjouan licence referenced above, and they remain responsible for satisfying themselves that doing so is consistent with the law applicable in their own circumstances.

Responsibility for Site Content

Content published on cleobetraaussie.com, including game descriptions, bonus terms and informational articles, is prepared and maintained by NovaForge Ltd. Game outcomes and RNG certification are the responsibility of the individual software providers, including Pragmatic Play, Play’n GO, Evolution Gaming, Hacksaw Gaming and Nolimit City, under their own testing and certification arrangements, separate from the operator’s own licence obligations.

The text, layout and original graphics on cleobetraaussie.com are the property of NovaForge Ltd and may not be reproduced without permission. Game titles, provider logos and associated trade marks, including those of Pragmatic Play, Play’n GO, Evolution Gaming and other listed studios, remain the property of their respective owners and are used here to identify the games available on the platform, not to imply endorsement of this notice by those companies.

External Sources

Where the site references payment processors, software providers or other third-party services by name, NovaForge Ltd is not responsible for the content, availability or practices of those third parties’ own websites or services. Any dealings with a payment processor or game provider outside the Cleobetra platform are governed by that provider’s own terms.

Dispute and Complaints Procedure

A player with an unresolved complaint about their Cleobetra account should first submit it to [email protected] with the registered account email and a description of the issue. Support aims to acknowledge complaints promptly and resolve routine account and payment issues without further escalation. Where a complaint concerning licence compliance cannot be resolved directly with the operator, it may be escalated to the Gaming Board of Anjouan, the authority responsible for Gaming Licence ALSI-152406028-FI2.

Licence Conditions in Practice

The Anjouan licence held by NovaForge Ltd requires independent testing of the random number generators behind non-live pokies and table games before those titles are made available on cleobetraaussie.com, ongoing monitoring for irregular betting patterns associated with money laundering, and separation of the funds held in player accounts from the funds used to run the business, so that a player’s balance is not treated as company revenue. These conditions apply to the casino, live casino and sportsbook products offered under the same account and licence reference.

Contact

For legal correspondence regarding this notice, the operating entity, or the licence referenced above, contact [email protected].