Responsible Gambling at Cleobetra

Age Verification

Registration at Cleobetra is restricted to individuals aged 18 or over across all of Australia, without variation by state or territory. Age is confirmed at registration and again during KYC verification, when an Australian driver’s licence or passport is checked. Parents and guardians who share a device with someone under 18 are encouraged to use their own device’s built-in parental control software to prevent access to gambling sites, since Cleobetra’s own age checks apply only to the account holder, not to everyone who might use a shared device.

Setting Limits Before You Play

Cleobetra recommends deciding on a budget and a time allowance before making a first deposit, rather than during a session. Gambling at Cleobetra is intended as entertainment, not as a way to generate income, and treating it as a source of income increases the risk of chasing losses. Deposit limits, loss limits and session limits are all set from account settings and take effect immediately once confirmed.

Self-Exclusion and Limit Tools

Cleobetra provides a set of tools directly in account settings: deposit limits, loss limits, session duration limits, reality checks that display running time and spend during a session, time-out periods ranging from short breaks to longer pauses, self-exclusion for an extended or indefinite period, and a self-assessment questionnaire to help identify risky patterns before they become established. Any tightening of a limit, such as lowering a deposit cap or starting a time-out, takes effect straight away. Loosening a limit, such as raising a deposit cap or ending a self-exclusion early, only takes effect after a cooling-off period, so a decision made in the moment cannot immediately undo a protection that was put in place deliberately.

Recognising Problem Gambling

Warning signs include spending more time or money on Cleobetra than intended, chasing losses with larger bets to try to recover them, borrowing money to fund play, neglecting work, study or relationships because of time spent gambling, and feeling anxious or irritable when not able to play. Noticing any of these patterns in your own play is a reason to use the deposit limit or time-out tools described above, or to speak with one of the national support services listed below.

National Support Services

Gambling Help Online offers free, confidential counselling around the clock and can be reached on 1800 858 858.

BetStop is the Australian Government’s National Self-Exclusion Register. It allows a person to self-exclude from licensed Australian wagering operators; it does not cover self-exclusion from Cleobetra directly, so use the self-exclusion tool in your Cleobetra account settings if you want to stop playing on this site specifically.

Lifeline provides 24-hour crisis support for anyone in personal or emotional distress, including distress connected to gambling, on 13 11 14.

Gambler’s Help offers free counselling and financial support for people affected by gambling, including family members, on 1800 858 858.

If gambling is affecting your finances, relationships or mental health, contacting one of these services is a reasonable first step regardless of which platform you have been playing on.

Bonus Play and Responsible Limits

Bonus offers, including the welcome package and the weekend reload bonus, are structured with wagering requirements and expiry windows, and it helps to treat a bonus deposit the same way as any other deposit when deciding on a personal budget rather than depositing more because a match percentage is attached. The $5 maximum bet while a bonus is active is a wagering rule, not a recommended stake, and players are encouraged to choose a bet size appropriate to their own bankroll well below that ceiling. Reality checks configured in account settings display running time and net spend at intervals during a session, which is a useful reference point if a session has run longer than planned.

Reviewing Your Own Play

Account statements showing deposit and wagering history over recent weeks or months are available from account settings and give a clearer picture of actual spend than memory alone, since losses across many small sessions can add up in ways that are easy to underestimate day to day. Reviewing this history periodically, alongside the self-assessment questionnaire, is a practical way to check whether current limits still reflect what was originally intended when the account was opened.